Online Support

• Reset Your Password
Allows you to reset a lost password


• Email Subscription Prices
The current pricelist for your email account, ranging from the free webmail only account through to the larger storage accounts for frequent use.


• Webmail
Allowing you to check your email from anywhere.


• Setting up your Mail Client
How to set up your mail client!
POP/IMAP & SMTP configuration within your mail client software including Outlook, AppleMail or your Mobile phone!


• Migration of your Contact and Email Data
Migration of your address book from King's's email system to King's College Email for Life


• Viruses and Worms
Article designed to give you an understanding of internet based viruses and worms.


• Payments
An overview of our payment system and philosophy.


• Deleting Cookies
Sometimes cookies can become corrupted and cause webmail errors such as "You must be logged in to view this page".


• Multiple Addresses / Identities
Configuring your account to use multiple addresses.


• I've received an email that claims to be from here... is it?
How to tell if an email you've received is actually from us or not.


• How to set up Multiple Identities
How to set up multiple identies on your account.


• How to add a Nickname to your Account
Setting up nicknames on your account.


• How to Upload Files for your Website Hosting Account
How and where you can upload files via FTP for your web page.


• How to Archive your Emails
How to archive your emails for safekeeping or transfer.


• How to use your Webhosting Package
Some advice on using your personal webspace.


• How to set up Message Highlighting
How to make some emails stand out!


• How to set up Email Filters
How to set up email filtering on your account.