Service News
Server configuration this week
Just a reminder that we will be changing our server configuration throughout this week.
There is a small risk of disruption as well as a possibility of brief loss of service.
We will keep you updated as changes are implemented, as well as if there are any known service losses.
Originally Written: 12-Oct-2020 15:21, Last Updated: 12-Oct-2020 15:21
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- November 2023
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- September 2022
- 16-Sep-2022An Update on our Email for Life Security and Older Email Clients
- May 2022
- 10-May-2022Changes to our Email for Life Security Regarding Email Clients
- October 2021
- 19-Oct-2021Changes to our Email for Life Spam Settings
- May 2021
- 25-May-2021Server Maintenance - June 4th-6th 2021
- October 2020
- 12-Oct-2020Server configuration this week
- 05-Oct-2020Server updates
- 01-Oct-2020Server Maintenance
- July 2020
- 28-Jul-2020Update to servers planned for August
- June 2020
- 04-Jun-2020Server Maintenance - starting Fri June 19th 2020 at 18:00BST (17:00UTC)
- March 2020
- 16-Mar-2020Update to servers planned for April
- 02-Mar-2020Update to servers planned for April
- June 2019
- 12-Jun-2019Server Maintenance 18th June 07:00 BST
- March 2019
- 12-Mar-2019Server Maintenance - Wed March 13 to Fri March 22
- February 2019
- 14-Feb-2019Server Maintenance - starting Sat Feb 16th at 18:00GMT
- 11-Feb-2019Server Maintenance - 11th February [Completed]
- May 2018
- 02-May-2018Server Maintenance - 2nd - 3rd May
- January 2018
- 29-Jan-2018Server Maintenance
- October 2017
- 24-Oct-2017[RESOLVED] Service Outage
- 05-Oct-2017Server Maintenance - 7th-9th October
- July 2017
- 05-Jul-2017Phishing Email - 'PayPal Please Verify Your Records'
- January 2017
- 09-Jan-2017[RESOLVED] Mail Delay
- December 2016
- 01-Dec-2016Mail Client Access
- November 2016
- 24-Nov-2016Server Maintenance - Saturday November 26th, 21:00 GMT
- 15-Nov-2016[RESOLVED] Service Outage 15th November
- August 2016
- 17-Aug-2016Server Maintenance - Thursday 18th August 2016
- June 2016
- 13-Jun-2016Webmail Stability Restored
- April 2016
- 15-Apr-2016SMTP & Email Client Issues
- 12-Apr-2016Emergency Maintenance - Tonight 12/APR/2016 23:00 BST [Completed]
- 05-Apr-2016Scheduled Server Maintenance - Fri 8th April and Sat 9th April [Completed]
- 05-Apr-2016Server Migration - Mail Flow Switched
- March 2016
- 30-Mar-2016Are you receiving spam emails sent from your own account? Please read.
- January 2016
- 15-Jan-2016Reminder to update usernames in email clients
- 01-Jan-2016Database Issue [Resolved]
- December 2015
- 25-Dec-2015Merry Christmas
- November 2015
- 25-Nov-2015Director’s Report (25/Nov/2015): Inbound Email Server Failure
- October 2015
- 22-Oct-2015[RESOLVED] Service Outage
- 20-Oct-2015Slowed mail delivery
- 15-Oct-2015Server Maintenance - Sunday October 18th at 11pm [COMPLETED]
- August 2015
- 27-Aug-2015Server Maintenance - Sat August 29, 11:00pm BST [COMPLETED]
- 18-Aug-2015[COMPLETED] Server Maintenance - Tuesday August 18th, 10:00pm BST
- July 2015
- 28-Jul-2015[Resolved] Webmail access issues
- 24-Jul-2015Server Maintenance - 3 hours from Sunday 26th July 11:59pm BST
- 20-Jul-2015[RESOLVED]Login issues
- 15-Jul-2015[Resolved] Server down
- 08-Jul-2015Deferred renewals for members affected by Greek situation
- June 2015
- 01-Jun-2015Mail store down [Resolved]
- May 2015
- 21-May-2015Alias Logon Access Restored
- 19-May-2015Email client not working? Help finding your primary email address
- 18-May-2015Database server down, webmail and client logins affected [Resolved (with conditions)]
- 18-May-2015[Resolved] Logging in error messages
- 16-May-2015Pre-emptive Emergency Maintenance - Today 10:30am [Brought forward to 10:20] [COMPMLETED]
- 11-May-2015Emergency DB Maintenance at 12:01am tonight [COMPLETED]
- 11-May-2015Problems with login and sending emails [RESOLVED]
- 08-May-2015[Resolved] Issue with logins
- 06-May-2015Server Maintenance - Friday 8th May [COMPLETE]
- April 2015
- 28-Apr-2015[RESOLVED] Service Disruption
- 27-Apr-2015[Resolved] Database server down, affecting logins and emails
- 16-Apr-2015[Resolved] Issue with logins and sending/receiving emails
- 15-Apr-2015[RESOLVED] Issues with logging in and sending emails
- 07-Apr-2015Director's Report: Easter 2015
- March 2015
- 30-Mar-2015Email access offline - investigating issue. [Resolved]
- 16-Mar-2015Network Maintenance - 17 March 2015 [COMPLETE]
- 16-Mar-2015Datacentre Network Outage [RESOLVED]
- 09-Mar-2015Email service issue [Resolved]
- 01-Mar-2015Service issue [Resolved]
- February 2015
- 24-Feb-2015Login issues [Resolved]
- 24-Feb-2015Outgoing email issue [Resolved]
- 23-Feb-2015Email Accounts Over-Quota Advice
- 19-Feb-2015Certificate errors when logging in [Resolved]
- 19-Feb-2015Issues with email client access [Resolved]
- 17-Feb-2015Server Maintenance Wednesday 18th Feb 2300 - 0300 [Complete]
- January 2015
- 29-Jan-2015Login Issues [Resolved]
- November 2014
- 28-Nov-2014Mail server down - Resolved
- October 2014
- 25-Oct-2014Server Maintenance - Sunday 26th October [Completed]
- 14-Oct-2014Responding to the SSL 3.0 Security Alert
- 06-Oct-2014Weekend Email Delivery Issues [Resolved]
- 02-Oct-2014Server Maintenance - 6th October 2014 [Completed]
- September 2014
- 26-Sep-2014The ShellShock Bug
- July 2014
- 29-Jul-2014Mail server issue
- 25-Jul-2014Server Maintenance - 25-July 2014 [COMPLETED]
- 22-Jul-2014Slow mail server
- 15-Jul-2014Database Issue [Resolved]
- June 2014
- 24-Jun-2014Webmail Access Down
- May 2014
- 21-May-2014[Completed]System Maintenance - 21-May-2014
- April 2014
- 10-Apr-2014The Heartbleed Bug: ALL CLEAR
- 02-Apr-2014Outage report for 31/3/14
- March 2014
- 31-Mar-2014Service Outage - 31-Mar-2014 19:10 [RESOLVED]
- 30-Mar-2014Server Maintenance - 30-Mar-2014 [Completed]
- 27-Mar-2014Maintenance Notification - 29th March 2014 [Completed]
- February 2014
- 20-Feb-2014Server Security Certificate Update
- 13-Feb-2014Mail Gateway Maintenance commencing 14-Feb-2014 [Updated 19th Feb]
- December 2013
- 25-Dec-2013Merry Christmas (and a new update)!
- 16-Dec-2013Storage Server Problem [Resolved]
- November 2013
- 16-Nov-2013Phishing/Scam Alert
- 11-Nov-2013Maintenance Scheduled - 12th November 2013 [COMPLETED]
- 11-Nov-2013Service Alert [RESOLVED]
- September 2013
- 19-Sep-2013Storage Server Issue [RESOLVED]
- 12-Sep-2013Storage Server Problem [Resolved]
- August 2013
- 20-Aug-2013Load Balancer Upgrade - 20-Aug-2013 23:59
- 14-Aug-2013Emergency Maintenance Scheduled - 14-Aug-2013 23:59 [Completed]
- 13-Aug-2013Primary DB Failure [Resolved]
- 12-Aug-2013Storage Server Down [RESOLVED]
- 03-Aug-2013Network Update - 23:59, Sat 3rd August [Completed]
- 02-Aug-2013Network Update - 23:59, Friday 2nd August [Completed]
- July 2013
- 29-Jul-2013Storage Server Down [Resolved]
- 26-Jul-2013Storage Server Outage [Resolved]
- 13-Jul-2013Webmail Outage [Resolved]
- 11-Jul-2013Database Server Down
- 03-Jul-2013Automatic Purge of old email from Trash and Junk folders
- June 2013
- 20-Jun-2013Service Outage [Resolved]
- 13-Jun-2013Emergency Server Maintenance - 13-June-2013 23:59 [Completed]
- 03-Jun-2013Service Issue [Resolved]
- May 2013
- 30-May-2013Server Maintenance - Sunday 2nd June at 23:59 [Completed]
- 29-May-2013One Storage Server Down [Resolved]
- 09-May-2013Server Maintenance - Sunday 12th May [Finished]
- April 2013
- 25-Apr-2013Brief Service Outage [Resolved]
- 25-Apr-2013Undetected Outage [Resolved] + Investigation Results
- 12-Apr-2013Brief Outage [RESOLVED]
- March 2013
- 27-Mar-2013Storage server issues [Resolved]
- 02-Mar-2013Partial Service Interruption [Resolved]
- 01-Mar-2013Service Outage [Resolved]
- February 2013
- 28-Feb-2013Improvements to Login Process
- 21-Feb-2013[Resolved] Service Outage
- 14-Feb-2013Intermittent Connection Issues [RESOLVED]
- 11-Feb-2013February Announcement
- January 2013
- 16-Jan-2013Service Issue [Resolved]
- 15-Jan-2013Service Issue [Resolved]
- 10-Jan-2013Scheduled Database Upgrade (Sat 12/01/13 00:00-02:00) [Completed]
- December 2012
- 28-Dec-2012Scheduled Power Upgrade [COMPLETED]
- 27-Dec-2012Power Upgrade tonight, 27/12/12 @ 8pm GMT
- 23-Dec-2012Service Outage [Resolved]
- 21-Dec-2012Merry Christmas and a Happy New Webmail Tour
- 19-Dec-2012Directors Report: Stability changes review and a sneak preview...
- 08-Dec-2012Server Maintenance [COMPLETED]
- 07-Dec-2012Server Issue Summary
- 07-Dec-2012Server Issue Summary
- 05-Dec-2012Scheduled Maintenance - 8th December 2012
- 03-Dec-2012Morning Outage [RESOLVED]
- 01-Dec-2012Major Outage on 1-Dec-2012 [RESOLVED]
- November 2012
- 30-Nov-2012***URGENT*** Maintenance - Due to earlier outage [Resolved]
- 23-Nov-2012Slow website responses [Resolved]
- 13-Nov-2012Slow webmail / timeouts [RESOLVED]
- 01-Nov-2012Scheduled Maintenance - 4th November 2012 ***COMPLETED***
- October 2012
- 26-Oct-2012Service Outage [RESOLVED]
- 17-Oct-2012New Director's Report
- 17-Oct-2012Slow Service [Resolved]
- 08-Oct-2012Service Outage [Resolved]
- 06-Oct-2012System Outage [Resolved]
- 05-Oct-2012Scheduled Maintenance - 7th October 2012
- 04-Oct-2012Outage recovery continues [RESOLVED]
- September 2012
- 05-Sep-2012Service outage [Resolved]
- August 2012
- 30-Aug-2012Scheduled Maintenance - 2nd September 2012 ***COMPLETED***
- 05-Aug-2012Scheduled Maintenance - 5th August 2012
- 02-Aug-2012Investigating webmail login issue [Resolved]
- 02-Aug-2012Webmail Logins Failing [Resolved]
- 01-Aug-2012Scheduled Maintenance - 5th August 2012
- July 2012
- 29-Jul-2012Service outage [Resolved]
- 26-Jul-2012Problem affecting some accounts [RESOLVED]
- 16-Jul-2012Scheduled Downtime (Resolved)
- 15-Jul-2012Storage server removed from cluster [Resolved]
- 14-Jul-2012Missing Inboxes [Resolved]
- 14-Jul-2012Service Outage
- 10-Jul-2012Support Desk Backlog
- 05-Jul-2012Service Outage [Resolved]
- 04-Jul-2012ERROR: IMAP server closed the connection. Server responded:* BYE Internal login failure. [RESOLVED]
- 03-Jul-2012Webmail login problems [Resolved]
- 02-Jul-2012Outage affecting helpdesk
- June 2012
- 30-Jun-2012Email Outage
- 29-Jun-2012Email delays
- 15-Jun-2012Email opening issue: "Connection to database failed (1)"
- 14-Jun-2012New "Bolt-ons" Released
- 12-Jun-2012Scheduled Maintenance 14-June 21:30 - Suspension of span scanning for upgrade
- 04-Jun-2012Service Outage [RESOLVED]
- May 2012
- 28-May-2012Scheduled Maintenance - 5th June 2012 *Rescheduled from the 3rd June*
- 23-May-2012General Outage issues on 23rd May [RESOLVED]
- 23-May-2012Server responded:* BYE Internal login failure [RESOLVED]
- 23-May-2012Service outage [RESOLVED]
- 16-May-2012Sending Email Issues
- 03-May-2012Scheduled Maintenance - 7th May 2012
- April 2012
- 24-Apr-2012Service Issues [Resolved]
- 13-Apr-2012Cantab.net Website Changes
- 07-Apr-2012Scheduled Maintenance - 8th April 2012 [COMPLETED]
- March 2012
- 19-Mar-2012Service Outage
- 11-Mar-2012Scheduled Maintenance - 11th March 2012
- 06-Mar-2012Service Outage 6th March
- February 2012
- 15-Feb-2012Helpdesk Issues
- 10-Feb-2012Scheduled Maintenance - 12th February 2012
- January 2012
- 26-Jan-2012Outage Alert - Storage Issue [Resolved]
- 23-Jan-2012Intermittent Connectivity Issues [Resolved]
- 22-Jan-2012Unplanned outage - 22nd January 2012
- 21-Jan-2012Intermittent connection dropouts - 21-Jan-2012
- 05-Jan-2012Scheduled Maintenance - 8th January 2012
- December 2011
- 31-Dec-2011Happy New Year!
- 25-Dec-2011Merry Christmas!
- 23-Dec-2011Unplanned Outage - 23-Dec-2011 16:10 [Resolved]
- 09-Dec-2011Scheduled Maintenance - 11th December 2011 [Completed]
- 02-Dec-2011Web Server Outage [Resolved]
- November 2011
- 18-Nov-2011Scheduled Maintenance - 19th November 2011 [Completed]
- 09-Nov-2011Subscription Payments, SagePay issue [Resolved]
- 03-Nov-2011Scheduled Maintenance - 5th November 2011 [Completed]
- October 2011
- 31-Oct-2011Service Outage on Web Servers [RESOLVED]
- 26-Oct-2011My Account Login Loop [Resolved]
- 04-Oct-2011Secure Service Outage [Resolved]
- 01-Oct-2011Storage Server Reboot [Resolved]
- September 2011
- 30-Sep-2011Anti-Spam Upgrade [Complete]
- 05-Sep-2011Storage Server Reboot [Resolved]
- August 2011
- 19-Aug-2011Service Interruption [Resolved]
- 18-Aug-2011Scheduled Maintenance - Server Memory Upgrade [Completed]
- 15-Aug-2011Scheduled Maintenance - Server Upgrades [Completed]
- 01-Aug-2011Emergency Server Maintenance - 4-5pm
- July 2011
- 26-Jul-2011Warning: Phishing Email
- 26-Jul-2011Service Degraded Performance/Outage [Resolved]
- 22-Jul-2011Service Interruption [Resolved]
- 06-Jul-2011Login problems [Resolved]
- 05-Jul-2011Server Maintenance - 5th July [Complete]
- 05-Jul-2011Login problems [Resolved]
- 05-Jul-2011Access issues - evening storage issues [Resolved]
- 05-Jul-2011Storage Server Issue [Resolved]
- June 2011
- 27-Jun-2011Storage Server Problem [Resolved]
- 07-Jun-2011Storage Server Crash [Resolved]
- 05-Jun-2011Storage Server Crash [Resolved]
- May 2011
- 23-May-2011Scheduled Maintenance - 26th May 2011 [Completed]
- 23-May-2011Service Unavailable - Storage Server Problem [Resolved]
- 21-May-2011Service Unavailable - Storage Server Problem [Resolved]
- 19-May-2011Service Unavailable - Storage Server Offline [Resolved]
- 12-May-2011Database Load Problem [RESOLVED]
- 10-May-2011Summer 2011 Service Announcements
- 06-May-2011Datacentre Maintenance Planned
- April 2011
- 22-Apr-2011Datacentre Emergency Maintenance Planned [CANCELLED]
- 11-Apr-2011Scheduled Server Maintenance Under way [Completed]
- 11-Apr-2011Systems Recovering [Restored]
- 08-Apr-2011Maintenance Work - Monday 11th April
- 04-Apr-2011Minor Maintenance Work Tonight 4th April, 8-10pm
- 01-Apr-2011Service Unavailable - Storage Server Problem
- March 2011
- 16-Mar-20115 minute glitch [RESOLVED]
- 04-Mar-2011Scheduled Maintenance - Monday 7th March at 18:00
- February 2011
- 28-Feb-2011Inbound Mail Delay [Resolved]
- 24-Feb-2011Service Slowdown (Resolved)
- 17-Feb-2011Mail Server Emergency Maintenance (Resolved)
- 17-Feb-2011Service Outage - Storage Server Problem (Resolved)
- 10-Feb-2011Email server problems (Resolved)
- 01-Feb-2011Service Slowdown (Resolved)
- 01-Feb-2011Service Slowdown (Resolved)
- January 2011
- 31-Jan-2011[Resolved]FTP Server Offline
- 25-Jan-2011Slow Service / Server Problem [Resolved]
- 24-Jan-2011Server Maintenance [Resolved]
- 20-Jan-2011Notification of Planned Maintenance - Monday, 24th January @ 9pm
- 16-Jan-2011Login Issues
- 14-Jan-2011Degraded system performance. [RESOLVED]
- 08-Jan-2011Service Outage - Storage Server Offline [RESOLVED]
- 06-Jan-2011EMERGENCY MAINTENANCE - Today, 6/1/11 @ 6:30pm for 2-3 hours [RESOLVED]
- 06-Jan-2011Service Issues [Resolved]
- 01-Jan-2011Happy New Year
- December 2010
- 30-Dec-2010Service Outage - Storage Server Offline [Resolved]
- 25-Dec-2010Merry Christmas
- 24-Dec-2010Scheduled Maintenance Notification
- 22-Dec-2010Retrospective Outage Notice [Resolved]
- 22-Dec-2010Slow Logins [Resolved]
- 22-Dec-2010Service Outage [Resolved]
- 20-Dec-2010Service Unavailable [Resolved]
- 15-Dec-2010Spam Blacklists not 100% effective
- 14-Dec-2010Service Outage - Emergency Maintenance [Resolved]
- 07-Dec-2010Anti Spam Maintenance
- 07-Dec-2010Payments via SagePay on 6th December between 6pm and 10pm
- 06-Dec-2010Using a mail client to read your email?
- 05-Dec-2010Storage Server down [Resolved]
- 01-Dec-2010Mail Servers Rebooting
- November 2010
- 29-Nov-2010Client sending / webmail attachment issues [Resolved]
- 24-Nov-2010Phishing Alert "Your Account Update"
- 23-Nov-2010Receiving Emails from Blacklisted Senders
- 22-Nov-2010Blacklists Bypass in place
- 22-Nov-2010Service Outage - Storage Server Offline [Resolved]
- 19-Nov-2010Inbound Email Delay - 35-40 minutes [RESOLVED]
- 04-Nov-2010[Resolved] Service Issues
- 01-Nov-2010Mail servers down, emergency maintenance ongoing
- October 2010
- 21-Oct-2010Inbound Email Delays
- 18-Oct-2010Service outage [Resolved]
- 13-Oct-2010Temporary Outage [Resolved]
- 04-Oct-2010[2010-10-04] Storage server maintenance
- September 2010
- 30-Sep-2010Service Outage - Storage Overload [Resolved]
- 28-Sep-2010Service Slowdown
- 13-Sep-2010Webmail issues
- 02-Sep-2010Attachment issues and delayed emails
- August 2010
- 31-Aug-2010Service Down [Resolved]
- 31-Aug-2010Website Slowdown [Resolved]
- 06-Aug-2010Intermittent Webmail Sending Email [Resolved]
- 05-Aug-2010Service Issue [Resolved]
- 04-Aug-2010New Packages Online
- July 2010
- 30-Jul-2010New Email Packages
- 27-Jul-2010Service Interruption [Resolved]
- 19-Jul-2010Intermittent Weekend Service Issues [Resolved]
- 16-Jul-2010Service Issue Followups [All Resolved]
- 16-Jul-2010Service Issue 15:30 - 16:00
- 05-Jul-2010Network Packet Flood [Resolved]
- June 2010
- 14-Jun-2010Upgrades and Changes
- May 2010
- 31-May-2010FTP Hosting - FTP Server Offline for emergency maintenance
- 20-May-2010Service Degraded [Resolved]
- 03-May-2010Server scheduled for downtime.
- April 2010
- 09-Apr-2010Service Downtime [Resolved]
- 08-Apr-2010General Internet Connectivity
- 01-Apr-2010Network maintenance - 01/04/2010 5am-7am
- March 2010
- 31-Mar-2010Service Unavailable [resolved]
- 25-Mar-2010Server unavailable [Resolved]
- 14-Mar-2010Mail Access Servers Temporarily Unavailable
- 12-Mar-2010Lightning Strike - Service Outage
- 12-Mar-2010Month Subscription
- 11-Mar-2010Overnight Storage [Resolved]
- 11-Mar-2010Brief Outage [Resolved]
- 04-Mar-2010Datacenter Power Failure [Resolved]
- 03-Mar-2010Temporary access issues
- 03-Mar-2010Thursday Emails Redelivery +Service Maintenance Notice [COMPLETED]
- 01-Mar-2010Attachment Issues (Resolved)
- February 2010
- 28-Feb-2010Mail between Saturday 20th - Thursday 25th
- 26-Feb-2010Temporary Access Problems [Resolved]
- 23-Feb-2010Outbound Email Issue [Resolved]
- 22-Feb-2010Mail Filters and POP Downloads
- 22-Feb-2010Inbound Email Delays (Resolved), SMTP issues (Resolved) Secure SMTP Issues (Resolved) Helpdesk Issues (Resolved)
- 22-Feb-2010Client (SMTP) Sending Issues
- 22-Feb-2010Sunday Service Update
- 21-Feb-2010Phishing Email "Your Account Update"
- 21-Feb-2010Restore Update
- 21-Feb-2010Attachments Issue and Restore Update
- 19-Feb-2010Service Issues [Resolved]
- 19-Feb-2010Phase 2 - Good Overnight Progress
- 18-Feb-2010Phase Two Begins (Restoring Old Email)
- 18-Feb-2010Phase One Completing
- 18-Feb-2010Phase 1 Restore Underway
- 18-Feb-2010Emergency Forwarding Live
- 18-Feb-2010Major System Failure Ongoing Recovery
- 18-Feb-2010Emergency Server Upgrades
- 18-Feb-2010Mail Access Offline [Recovered]
- 17-Feb-2010Client (SMTP sending) Issues
- 17-Feb-2010Phishing Email "Dear Webmail User"
- 01-Feb-2010Database Outage [Resolved]
- 01-Feb-2010General Slowness [Resolved]
- January 2010
- 25-Jan-2010Saturday Webmail Outage [Resolved]
- 21-Jan-2010Webmail Outage [Resolved]
- 20-Jan-2010Help Articles
- 12-Jan-2010Service Issues
- December 2009
- 15-Dec-2009Morning Partial Outage 15th December - Resolved
- November 2009
- 25-Nov-2009Morning Partial Outage - 06:00 - 08:30
- 24-Nov-2009Service Outage 17:10 Tuesday 24th Nov
- 23-Nov-2009New Phishing Attempt
- 11-Nov-2009Wed Network Outage [Resolved]
- 05-Nov-2009IMAP/POP Connectivity for Webmail PLUS accounts
- October 2009
- 24-Oct-2009Empty Folders - Resolution
- 17-Oct-2009Interim Outage Report
- 06-Oct-2009Do you use the same password on multiple sites?
- September 2009
- 25-Sep-2009Office Power Failure
- 08-Sep-2009Mail server issue [Resolved]
- August 2009
- 27-Aug-2009Service Interruption at 16:00
- 20-Aug-2009[Completed] System Maintenance at 12:00
- 20-Aug-2009Service Restored
- 19-Aug-2009Intermittent Service Between 22:00 and 23:00
- 19-Aug-2009[Resolved] Intermittent Access
- July 2009
- 27-Jul-2009[Resolved] Login Temporarily Offline / Authentication Failed
- 06-Jul-2009Service Issues
- 02-Jul-2009Migration of Student Mailboxes - Start Now
- June 2009
- 26-Jun-2009Phishing Email: CONTACT FEDEX COURIER FOR YOUR PARCEL
- 10-Jun-2009 Website Outage Report - DB Lock Error
- 01-Jun-2009Web Server Issues
- May 2009
- 27-May-2009Hidden Webhosting Files
- April 2009
- 30-Apr-2009Incoming Email Deferred [Resolved]
- 16-Apr-2009Temporary IMAP Problem [Resolved]
- 09-Apr-2009Login offline
- 02-Apr-2009SpamHaus Blocks
- March 2009
- 04-Mar-2009Database Blocked on one Webserver
- February 2009
- 28-Feb-2009Logging-in Problems
- 21-Feb-2009Yahoo Sending Delays
- 10-Feb-2009Problem Identified and Resolved
- 10-Feb-2009Intermittent Errors
- January 2009
- 29-Jan-2009Mail delivery issue
- 20-Jan-2009Recognising Phishing Scams
- 16-Jan-2009Service Restored
- 16-Jan-2009Service Offline
- 02-Jan-2009HAPPY NEW YEAR!
- December 2008
- 15-Dec-2008SMTP (sending) Connections Improved
- 13-Dec-2008System Stable
- 13-Dec-2008Temporary Restore
- 13-Dec-2008Login Issues
- November 2008
- 21-Nov-2008Online
- 21-Nov-2008Another DDoS Attack
- 21-Nov-2008Resolved
- 21-Nov-2008Outage Update
- 21-Nov-2008Connectivity Issue
- 07-Nov-2008New Subscription Packages!
- October 2008
- 29-Oct-2008Webmail - Phishing Alerts
- 20-Oct-2008Queue clearing
- 20-Oct-2008Inbound Delays
- 14-Oct-2008Inbound Messages Delay
- September 2008
- 25-Sep-2008New User Issues
- 25-Sep-2008Service back to normal
- 25-Sep-2008Some Service Issues
- August 2008
- 14-Aug-2008Service fully restored
- 14-Aug-2008Service intermittent 01:00am to 04:00am
- 13-Aug-2008Service Restored
- 13-Aug-2008Service Temporarily Unavailable
- 08-Aug-2008Helpdesk Delays
- July 2008
- 25-Jul-2008Email Service Restored
- 18-Jul-2008Inbound Mail Delay - 2pm-5pm
- 16-Jul-2008AntiSpam Upgrade - Greylisting Now Available
- June 2008
- 27-Jun-2008Inbound Mail Delay - Resolved
- 09-Jun-2008SMTP Re-enabled
- 09-Jun-2008External SMTP Temporarily Disabled
- 08-Jun-2008Spam flood stopped
- 08-Jun-2008Mail Delays - Spam Attack
- 02-Jun-2008Servers Online
- 02-Jun-2008Network Problem
- 02-Jun-2008Email Offline
- May 2008
- 28-May-2008System Online
- 28-May-2008System Down Update
- 28-May-2008Service Temporarily Unavailable
- 23-May-2008Intermittent Email Service 25/05/2008- 26/05/2008
- 21-May-2008Email Downtime
- 10-May-2008Email Queue Cleared
- 10-May-2008Email Delays
- 07-May-2008Logins Restored
- 07-May-2008Logins Offline
- April 2008
- 21-Apr-2008Trash Folder: Automatic Purging
- 15-Apr-2008Secure mail client login fixed
- 07-Apr-2008Webmail: New Feature Unread Email View
- 07-Apr-2008Webmail: Resuming HTML Drafts Fixed
- March 2008
- 27-Mar-2008Webmail: HTML Formatting Fixed
- 19-Mar-2008Inbound Email Delay
- January 2008
- 28-Jan-2008Client Access Restored
- 28-Jan-2008Client Access
- 22-Jan-2008Responsiveness increased
- 22-Jan-2008Webmail Responsiveness
- 14-Jan-2008Webmail Attachments/Calendars
- 09-Jan-2008Power Issues Update
- 09-Jan-2008Power Issue
- December 2007
- 30-Dec-2007Check your Junk Folder
- 25-Dec-2007Christmas
- 20-Dec-2007SSL Certificate Updated
- 20-Dec-2007Secure Webmail Certificate
- 04-Dec-2007Disk status confirmed
- 04-Dec-2007Operational
- 03-Dec-2007Maintenance imminent
- 03-Dec-2007Provisional Maintenance Scheduled 3/12/07 11:30pm
- 03-Dec-2007Server issues update
- 03-Dec-2007Morning Service Interruptions
- 02-Dec-2007Delayed Inbound Mail
- November 2007
- 29-Nov-2007Autocomplete Complete
- 29-Nov-2007Size Column
- 20-Nov-2007Update: Address Auto-Complete
- 06-Nov-2007FIX: Safari Missing Folder Pane
- 06-Nov-2007BUGFIX: Deleting with preview pane off
- 05-Nov-2007'Cancel' Button Added
- October 2007
- 31-Oct-2007"You must be logged in" error fixed
- 23-Oct-2007White Colour Theme
- 21-Oct-2007Old Webmail Link
- 19-Oct-2007Webmail Fix: Reply in New Window
- 19-Oct-2007Latest Webmail Fixes
- 18-Oct-2007Webmail feedback
- 18-Oct-2007New Webmail Live
- 17-Oct-2007IMPORTANT: Webmail Update
- 13-Oct-2007Webmail Timeouts Fixed
- 03-Oct-2007Oct 6th Network Maintenence
- September 2007
- 17-Sep-2007Database Update Scheduled
- 10-Sep-2007Spam filtering efficiency
- 05-Sep-2007Spam filter service restored
- 05-Sep-2007Spam Filter restoration in progress
- 04-Sep-2007Mail Filter Latest Update
- 04-Sep-2007Mail Filter Override
- 04-Sep-2007Inbound Email Delays
- August 2007
- 20-Aug-2007Secure Webmail Online
- 20-Aug-2007Service Online - Please read
- 20-Aug-2007More info - power loss
- 20-Aug-2007Ongoing issues
- 20-Aug-2007Upstream Network Connection Issue
- 17-Aug-2007Downtime - Database Errors
- 15-Aug-2007Network Maintenence Scheduled 18/08/07
- July 2007
- 25-Jul-2007Bugfix: Secure Signout
- 23-Jul-2007Brief SMTP Service Outage
- 09-Jul-2007FTP service restored
- 09-Jul-2007FTP service maintenance
- 06-Jul-2007Secure Webmail Quicksave Restored
- 06-Jul-2007FTP Service Maintenence
- 05-Jul-2007Secure Website Access Maintenence
- June 2007
- 27-Jun-2007Upstream Provider Maintenence
- 22-Jun-2007Server Maintenence
- 22-Jun-2007Alert: "Ecard from Family Member" Emails
- 06-Jun-2007SPAM Filtering Name Change
- May 2007
- 25-May-2007Quota Limit Enforcement
- 23-May-2007RSS Feed
- 13-May-2007Planned Network Maintenence
- 09-May-2007Bugfix: Foreign Character Attachments
- 06-May-2007Attachments with Foreign Characters in the Filename
- April 2007
- 26-Apr-2007BT Internet SMTP Block
- 24-Apr-2007System reboot
- 20-Apr-2007Delivered Bounced Mail
- 20-Apr-2007User Preferences Stable
- 19-Apr-2007User preferences being reset to default
- 17-Apr-2007Intermittent Mail Client Access [Resolved]
- 13-Apr-2007System update
- March 2007
- 22-Mar-2007Scheduled Maintenance - Completed
- 08-Mar-2007Extraordinary maintenance
- 08-Mar-2007Brief Outage 8th March
- February 2007
- 28-Feb-2007Server Performance Directors Report
- 28-Feb-2007Server stable
- 27-Feb-2007RSS Feed Available
- 27-Feb-2007Partial Access Available
- 27-Feb-2007Update
- 27-Feb-2007Server Temporarily Unavailable
- 26-Feb-2007Emergency Maintenence Scheduled
- 25-Feb-2007Account Migration Complete!
- 03-Feb-2007Database Connection Limit
- 03-Feb-2007Maintenence Complete
- 03-Feb-2007Webmail
- 03-Feb-2007Webmail
- 02-Feb-2007Maintenence in Progress
- January 2007
- 31-Jan-2007Webmail recovering
- 31-Jan-2007Further Update
- 31-Jan-2007Update
- 31-Jan-2007Webmail Outage 2
- 31-Jan-2007Access restored
- 31-Jan-2007Webmail Outage (Preferences Database)
- 30-Jan-2007Planned Downtime
- 15-Jan-2007Scheduled partial downtime
- December 2006
- 28-Dec-2006Webmail Up
- 28-Dec-2006Webmail Database
- 22-Dec-2006Billing system passwords
- 20-Dec-2006Webmail restored
- 19-Dec-2006Webmail Access Down
- 19-Dec-2006Webmail restored
- 19-Dec-2006Webmail Sessions
- 04-Dec-2006Maintenance Complete
- 03-Dec-2006Maintenance Reminder
- 01-Dec-2006Maintenance Planned: Server Update
- November 2006
- 22-Nov-2006Email Routing Update
- 18-Nov-2006Quotas Restoring
- 18-Nov-2006Maintenence Continued
- 18-Nov-2006Server reboot now.
- 15-Nov-2006Quotas Update
- 14-Nov-2006Quota problems
- 12-Nov-2006Brief Server Outage
- 12-Nov-2006Directors Incident Report
- 12-Nov-2006Service Restored
- 12-Nov-2006Server status
- 12-Nov-2006Server Logins
- 09-Nov-2006Mail Queues - Further News
- 08-Nov-2006Logins Restored
- 08-Nov-2006Server rebooted
- 08-Nov-2006Mail Delays
- October 2006
- 10-Oct-2006Spam filter updates
- September 2006
- 28-Sep-2006Opera - Enhanced Compose Support
- 28-Sep-2006Quicklogin Codes Enhanced
- 01-Sep-2006Secure Login Outage
- August 2006
- 30-Aug-2006Webmail - My Account
- 20-Aug-2006Continuing Maintenance
- 20-Aug-2006Server Maintenance
- 18-Aug-200620 Mins Downtime
- 17-Aug-2006Database Restored
- 17-Aug-2006Webmail Database Down
- 15-Aug-2006New Webmail Features Day 2
- 15-Aug-2006Tuesday Downtime
- 14-Aug-2006New Webmail Features
- 14-Aug-2006Looping Mail Issue
- 11-Aug-2006Restored
- 11-Aug-2006Repeat Reboot
- 11-Aug-2006Services Restored
- 11-Aug-2006Server Reboot
- 09-Aug-2006Mail Client Users: Folder Issues
- 08-Aug-2006Quicksave / HTML Bugfix
- 04-Aug-2006Quota Increases to 100MB minimum
- July 2006
- 31-Jul-2006Service Restored
- 31-Jul-2006Server Reboot
- 14-Jul-2006Service Resumed
- 14-Jul-2006Server Reboot
- 06-Jul-2006Feature: Quick Login Codes!
- 06-Jul-2006Server Online
- 06-Jul-2006Server Reboot
- June 2006
- 26-Jun-2006Brief Network Outage
- 23-Jun-2006Scheduled Maintenence
- 19-Jun-2006Connection Dropped Errors Resolved
- 16-Jun-2006Connection Dropped Errors
- 12-Jun-2006Server maintenence scheduled
- 12-Jun-2006Mail Server Online
- May 2006
- 23-May-2006Login Unavailable
- 22-May-2006Continuing Maintenence
- 21-May-2006Scheduled Maintenence
- 19-May-2006Friday Incidents
- 18-May-2006Drive installed, server operational
- 18-May-2006Drive Replacement Update
- 18-May-2006Emergency Maintenence Scheduled - HDD Replacement
- 18-May-2006Login restored
- 18-May-2006Mail Login Temporarily Down
- 03-May-2006All Operational Again
- 03-May-2006Primary Server Down
- April 2006
- 20-Apr-2006ALERT: "secure.aluminati.net" update
- 18-Apr-2006ALERT: Change of secure mail server address.
- March 2006
- 23-Mar-2006Maintenence Scheduled for 24 Mar from 6am
- 07-Mar-2006Downtime Incident
- 01-Mar-2006Reduced Size of Message Summary
- February 2006
- 24-Feb-2006**Advanced Spam Firewall Launched!**
- 21-Feb-2006New Feature - Sort by Size
- 06-Feb-2006Account Cancelled Notices
- 03-Feb-2006Back to Normal
- January 2006
- 30-Jan-2006Having Problems?
- 25-Jan-2006Webmail Guide
- 24-Jan-2006Webmail Optimisations
- 23-Jan-2006Slow Page Loading
- 23-Jan-2006NEW WEBMAIL!
- 22-Jan-2006Migration Work Scheduled
- 20-Jan-2006Planned maintenance in response to Friday issues.
- 18-Jan-2006Additional Downtime Report
- 18-Jan-20065-10 Minute UK Network Problem
- 16-Jan-2006Downtime Report
- 13-Jan-2006Tips and Tricks: Selecting from the Address book
- 04-Jan-2006Scheduled Maintenence on 10th Jan 06
- 01-Jan-2006Happy 2006!
- December 2005
- 25-Dec-2005MERRY CHRISTMAS!
- 20-Dec-2005Network Issues Report
- 15-Dec-2005Network Latency Report
- 01-Dec-2005Server Efficiency Tune Up
- November 2005
- 28-Nov-2005Server Stabilised
- 25-Nov-2005Reboot Report
- 25-Nov-2005Short notice Server Reboot
- 24-Nov-2005Dropped Imap Connections
- 23-Nov-2005Upgraded Calendars
- 21-Nov-2005Delayed Emails
- 18-Nov-2005Scheduled Maintanence
- 16-Nov-2005New Feature: Auto CC
- 15-Nov-2005More minor Maintanence
- 14-Nov-2005Scheduled Maintanence - Tuesday Morning between 12am - 6am
- 09-Nov-20052 Incidents
- 08-Nov-2005Mini Downtime Report
- 01-Nov-2005Full Service Restored
- 01-Nov-2005Server Reboot Fix
- 01-Nov-2005Investigation continues...
- 01-Nov-2005Sending to Local Address Issue
- October 2005
- 31-Oct-2005"Software" Spam now filtered
- 28-Oct-2005Scheduled Maintanence
- 24-Oct-2005Spam now Autokilled
- 18-Oct-2005"Ultimate Online Pharm" Spam Blocked - *UPDATED INSTRUCTIONS*
- 11-Oct-2005Remember Login
- 11-Oct-2005New Feature: Trash Size Monitoring
- 07-Oct-2005Preferences / Options
- 03-Oct-2005Reboot Scheduled
- 01-Oct-2005Hardware Check Tonight
- September 2005
- 27-Sep-2005Hardware Health Check - Scheduled Downtime
- 26-Sep-2005Evening Downtime (7:30-8:10)
- 26-Sep-2005Failover Status Pages
- 26-Sep-2005Downtime and Resolutions
- 20-Sep-2005English Dictionaries Consolidated
- 10-Sep-2005Intermittant Network Access
- 06-Sep-2005View Messages as HTML
- 06-Sep-2005Multiple Attachments Bugfix
- 02-Sep-2005Downtime
- 01-Sep-2005Brief Downtime
- August 2005
- 29-Aug-2005Brief Downtime Report
- 26-Aug-2005Server Reboot Again
- 23-Aug-2005Server Rebooted
- 17-Aug-2005Spellchecker Advice
- 15-Aug-2005Remember Secure Login
- 14-Aug-2005SECURE LOGIN
- 12-Aug-2005Server Error Report
- 10-Aug-2005New Feature: Read winmail.dat files
- 08-Aug-2005FULL SERVICE RESTORED
- 08-Aug-2005Webmail Issues
- 06-Aug-2005Webmail Work Continuing
- 05-Aug-2005webmail restored
- 01-Aug-2005Spanish Dictionary Added
- July 2005
- 28-Jul-2005New Spelling Dictionaries
- 27-Jul-2005Downtime Report (23rd July)
- 23-Jul-2005Intermittent Access
- 12-Jul-2005Server Offline (11:30am)
- 07-Jul-2005[SPAM] Tagging Removed
- June 2005
- 30-Jun-2005Spoof Emails
- 30-Jun-2005Payment Notices
- 28-Jun-2005Tuesday Downtime
- 03-Jun-2005"Official" Emails with Attachments
- May 2005
- 27-May-2005Registrations
- 26-May-200510mins Downtime
- 10-May-2005New Feature: Folder Sizes
- 07-May-2005Upgrade Tonight
- 06-May-2005Login Username Remembered!